Category

Uncategorized

Date Posted
January 8, 2025

Client Overview

Mini India is a HORECA (Hotel/Restaurant/Café) business in Dublin, offering authentic Indian cuisine. Despite strong customer appreciation for its food, Mini India faced challenges in aligning its operations with growth goals, tracking performance, and maintaining consistent standards.

Problem

  • Lack of Strategic Focus:Mini India struggled with prioritizing business goals, which led to inconsistent growth.
  • No Defined KPIs or OKRs:The absence of measurable metrics made it difficult to track progress or evaluate team performance.
  • Operational Inefficiencies: Without clear processes, day-to-day operations were unstructured and less productiv

Solution by Avinya

Avinya implemented a focused strategy to help Mini India streamline its operations and drive growth:

1.Strategic Planning:

  • Developed a clear roadmap for Mini India’s growth, focusing on enhancing customer experience, improving operational efficiency, and increasing revenue streams.

2.KPI and OKR Setting:

  • Established measurable Key Performance Indicators (KPIs) such as daily revenue, customer retention rates, and average order value.
  • Introduced quarterly OKRs to align team efforts with Mini India’s long-term goals, such as improving kitchen efficiency and expanding catering services.

3. Branding and Visual Identity:

  • Designed Chatori’s logo, menu, and interior visuals to reflect the vibrant and bold spirit of Indian street food.
  • Created a cohesive brand story that highlighted authenticity, quality, and an immersive dining experience.

3.Operational Optimization:

  • Designed workflows to streamline kitchen operations and reduce order processing times.
  • Provided staff training to ensure consistent service quality and efficiency.

Conclusion

By focusing on strategy, KPI setting, and operational efficiency, Avinya helped Mini India achieve measurable growth and lay the foundation for long-term success in Dublin’s competitive HORECA market.

The takeaway? A clear strategy and measurable goals can turn a good business into a thriving one.

Conclusion

By focusing on strategy, KPI setting, and operational efficiency, Avinya helped Mini India achieve measurable growth and lay the foundation for long-term success in Dublin’s competitive HORECA market.

The takeaway? A clear strategy and measurable goals can turn a good business into a thriving one.